RESOURCES

GUEST SERVICES

We look forward to welcoming you with exceptional service every step of the way at Resorts World Las Vegas. Explore our guest services below and more ways to prepare for your stay.

BILLING

BILLING INQUIRIES
REQUESTS & SUPPORT

GIFT CARDS
RESOURCES

guest receipt
REQUESTS & SUPPORT

GAMING

CASINO EVENTS
RESORTS WORLD LAS VEGAS

GAMES & TOURNAMENTS
POKER ROOM

RESPONSIBLE GAMING
RESOURCES

GENTING REWARDS

EARN & REDEEM
REWARDS PROGRAM

faq
REWARDS PROGRAM

TIER BENEFITS
REWARDS PROGRAM

MAP & DIRECTIONS

LOCATION & DIRECTIONS
RESOURCES

LOST & FOUND
RESOURCES

PROPERTY MAP
PROPERTY MAP

PERSONAL DATA

DELETE MY DATA
RESORTS WORLD LAS VEGAS

DELETE MY DATA REQUEST
HILTON HONORS

Transportation

Arrive at Resorts World Las Vegas and your next destination seamlessly with our various transportation options.

ZOOX

Resorts World Las Vegas has announced Zoox, an autonomous ride-hailing company, as the property’s official robotaxi partner. To learn more about Zoox and for more information about its robotaxi service, visit zoox.com

vegas loop

Step into all-electric Tesla vehicles for a swift shuttle to the Las Vegas Convention Center. Rides can be taken with others or alone, as a more private and efficient alternative to Las Vegas’s standard public transit options. The Resorts World Las Vegas station offers passengers direct access to the heart of the resort’s dining, retail, and nightlife, as well as convenient access to the Las Vegas Strip.

hertz car rental

Hertz is proud to be an Official Partner of Resorts World Las Vegas. Guests can visit the Hertz desk on property or call them at 702-273-3059 with any questions on rental cars. The Hertz desk is located across from The Theatre, in the hallway leading to the north parking garage. It is open daily from 7 a.m. – 4 p.m. with a break for lunch from noon – 1 p.m.

effortlessly refine your visit

From the vibrant shows you wish to see, the fine dining experiences you crave, and the exclusive nightlife only Las Vegas can offer, let’s build your itinerary together. Explore the vast array of services our concierge offers.

LEARN MORE
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ANYWHERE THE ADVENTURE TAKES YOU
CONCIERGE IS BY YOUR SIDE

phone

Phone

(702) 676-7024

Submit a Request

Send a Request to Concierge

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Email

[email protected]

food delivery AT YOUR FINGERTIPS

Don’t settle for the limited menu options of traditional room service. Enjoy delivery to your hotel room, the pool, and our poker room without ever having to disrupt your stay. Place your order through Grubhub and let us handle the rest!

order now

BEDSIDE

BEDSIDE

POOLSIDE

POOLSIDE

TABLESIDE

TABLESIDE