SUMMARY FOR SUCCESS

The following summaries highlight the most critical policies for safe, compliant, and efficient operations. Please ensure you review the full Conferences & Event Planning Guide for comprehensive requirements and detailed operating standards at Resorts World Las Vegas.

1. DOCK MANAGEMENT, LOAD-IN/OUT & CLEANLINESS POLICY

All dock areas and back-of-house spaces must be kept clean, orderly, and free of debris or obstruction at all times.

• All load-in and load-out activity must adhere to the approved dock schedule as coordinated through the Catering & Conference Services Manager.
  • Contractors and vendors are required to:
  • Arrive only during their assigned dock access times
  • Comply with all instructions provided by dock marshals and Resort Security
• Keep all drive lanes, passageways, and access points clear for emergency and operational use
• All groups, contractors, and vendors are responsible for removing all trash, packing materials, and debris generated during setup and load-out from all spaces (dock, hallways, foyers, ballrooms, etc.). Any materials left behind will result in applicable cleaning, hauling, or disposal charges.
• Use of Resort dumpsters, rolling bins, vacuums, or other housekeeping equipment by outside vendors is strictly prohibited.
• Only items intended for placement in public areas may be transported through public foyers. All other materials, equipment, and event-related items must be moved exclusively through designated back-of-house corridors.
• The maximum permitted height for all pallets and deliveries is 80 inches (6 feet, 10 inches). Deliveries exceeding this height will not clear doorways and may come into contact with fire sprinkler systems or other building infrastructure. Any damage caused by a group, contractor, or vendor to Resort property or equipment will be billed accordingly.

2. FREIGHT ELEVATOR POLICY

Freight Elevators require a dedicated operator for all load-ins and load-outs at a rate of $95.00 per hour, with a 4-hour minimum per session.

The East Convention Freight Elevators offer usable space of:

• 120” width x 150” length x 120” height, supporting a maximum load of 10,000 lbs.

The Rose Ballroom Freight Elevator offers usable space of:

• 116” width x 264” length x 120” height, with a maximum capacity of 12,000 lbs.

3. EQUIPMENT STORAGE

Items may not be stored in back-of-house areas, including the resort dock or hallways.

• All storage must occur within the group’s contracted event space.
• No storage is permitted in BOH hallways, docks, foyers, or public areas.
• All stored items must maintain:
  • 1 ft (12 inches) clearance from all perimeter walls and airwalls.
  • 3 ft clearance around all life-safety equipment (exits, extinguishers, hose valves, signage).
• Groups must plan adequate storage and manage their own equipment cases.

4. CARPET PROTECTION & CARPET-OVER-CARPET & PALLET JACK/LIFT POLICY

Adhesive visqueen is REQUIRED for all carpet-over-carpet applications, including hotel risers.

• Adhesive must NEVER be applied directly to hotel carpet under any circumstances.
• Approved visqueen types include: Carpet Protection, Carpet Mask, Carpet Shield, Gymguard.
• Double-sided tape or fiber-line tape must be applied only to the visqueen, not the carpet.
• Floor marking is permitted only with freight tape (white tape). Use of other products may result in additional cleaning fees.
• Cutting, painting, or fabrication on carpeted areas is prohibited unless protective material is placed beneath the work surface.
• Electric pallet jacks and wooden pallet jacks may not be placed on hotel carpet unless adhesive visqueen is installed.
• Carpet decals may only be installed by FedEx, the exclusive provider.
• Any and ALL lifts are to be provided and operated by Encore.

5. EXHIBIT, TRADESHOW & LARGE BUILD REQUIREMENTS

All exhibition spaces featuring booths, large-scale builds, or branded activations are required to utilize United National Maintenance for event space cleaning services.

• United National Maintenance is the exclusive cleaning provider for all exhibit, tradeshow, booth, and large-build environments, including specialty activations such as sporting events, concerts, festivals, and live performances. Please consult your Catering & Conference Services Manager regarding event-specific cleaning requirements.
• Exhibitors may perform light surface wipe-downs within their individual spaces; however, all vacuuming, floor care, trash removal, and custodial services must be provided exclusively by United National Maintenance.
• Any exhibit, tradeshow, or large-scale build-out must retain a General Service Contractor (GSC) to oversee and manage the following:
  • Booth installation
  • Booth dismantle
  • Material handling
  • Waste removal and palletization
• Outside expo, production, or décor companies may not use Resort equipment, dumpsters, or waste handling resources. Required equipment and related services may be arranged through United National Maintenance.

6. RIGGING, FLOWN & FLOOR SUPPORTED TRUSS

• ALL truss, whether flown or floor supported units must be provided and installed by Encore.

7. CERTIFICATE OF INSURANCE (COI) REQUIREMENTS

An approved Certificate of Insurance (COI) is required for all entertainment providers and production companies.

• ALL vendors, contractors, and subcontractors must submit an approved COI meeting Resorts World Las Vegas requirements BEFORE they will be permitted on property.
• COIs must be submitted in advance—no exceptions.
• The primary contractor is responsible for collecting and submitting COIs for all subcontractors.
• Failure to provide COIs may result in denied access to the dock, meeting space, or production areas.

8. Pre-Show & Post-Event Walkthrough Requirements

“A Resorts World representative and a group-appointed representative will inspect the facilities and sign off on the condition of the convention property.”

• A pre-show walkthrough must be scheduled with the group and all relevant vendors prior to load-in.
• A post-event walkthrough will be conducted after load-out.
• Any damage identified during the post-event walkthrough will be documented.
• Repair costs will be billed to the group and/or responsible vendor(s).

CONTRACTOR RESPONSIBILITIES AT A GLANCE

• Follow all load-in/out schedules and dock protocols.
• Protect all carpeted and finished surfaces using required visqueen.
• Maintain required clearances for safety and fire code compliance.
• Store equipment only in approved areas.
• Remove all trash and waste from event spaces.
• Use BOH corridors for all equipment movement unless items are being placed in public foyers.
• Ensure all team members are credentialed and briefed on venue rules.
• Submit COIs, permits, and required documents on time.
• Participate in required pre-show and post-event walkthroughs.